Loparna Software

Security & Data Protection at Loparna Software

At Loparna Software, we take the security and privacy of our clients' data very seriously. Our comprehensive security measures ensure that your information is protected at all times.

Our Security Measures

Data Encryption

We use industry-standard encryption protocols to protect your data in transit and at rest.

Access Control

Strict access controls and authentication measures are in place to prevent unauthorized access.

Regular Audits

We conduct regular security audits and penetration testing to identify and address vulnerabilities.

Data Privacy & Protection

We implement a multi-layered approach to data protection, ensuring that your sensitive information remains secure throughout its entire lifecycle. Our commitment extends beyond compliance to provide best-in-class privacy protection.

Data Minimization

We collect only the data necessary for providing our services and delete it when no longer needed.

Privacy by Design

Privacy considerations are integrated into every stage of our product development lifecycle.

Data Processing Agreements

We maintain comprehensive DPAs with all third-party processors to ensure compliance.

User Rights Management

We provide tools for users to access, modify, or delete their personal data at any time.

Secure Key Management

All encryption keys are stored in secure, tamper-proof hardware security modules (HSMs).

Breach Response

We have a 24/7 incident response team and notify affected parties within 72 hours of any breach.

Our Data Handling Practices

Data Collection & Purpose

We collect personal data only for specific, legitimate purposes and with your explicit consent. All data collection is transparent and clearly communicated.

  • Contact information for service delivery and communication
  • Usage data to improve product functionality and user experience
  • Payment information processed through PCI DSS compliant systems
  • Technical data for security monitoring and threat detection

Data Storage & Retention

Your data is stored on secure, geographically distributed servers with multiple redundancy layers. We retain data only as long as necessary for the purposes outlined in our privacy policy.

  • Active data encrypted using AES-256 encryption standard
  • Automated backup systems with point-in-time recovery capabilities
  • Data retention policies aligned with legal and regulatory requirements
  • Secure data deletion processes when retention period expires

Data Access & Control

We provide you with full control over your personal data. You can exercise your rights through our self-service portal or by contacting our data protection team.

  • Right to access: Request a copy of all data we hold about you
  • Right to rectification: Update or correct inaccurate information
  • Right to erasure: Request deletion of your personal data
  • Right to data portability: Export your data in a structured format
  • Right to object: Opt-out of specific data processing activities

Third-Party Data Sharing

We do not sell your personal data to third parties. Data is shared only with trusted service providers who are contractually bound to protect it.

  • Cloud infrastructure providers with ISO 27001 certification
  • Payment processors compliant with PCI DSS standards
  • Email service providers with strict data protection agreements
  • Analytics services with anonymized and aggregated data only

Compliance and Certifications

We adhere to international security standards and hold various certifications to ensure the highest level of security for our clients:

ISO 27001 Certified

Information Security Management System certified by accredited bodies

GDPR Compliant

Full compliance with EU General Data Protection Regulation requirements

SOC 2 Type II Certified

Audited controls for security, availability, and confidentiality

PCI DSS Compliant

Certified for secure handling and processing of payment card data

Employee Training & Awareness

Our employees undergo regular security and privacy training to ensure they understand and follow best practices in data protection.

  • Mandatory security awareness training for all employees upon joining
  • Quarterly refresher courses on data protection and privacy regulations
  • Background checks and confidentiality agreements for all staff
  • Role-based access controls limiting data access to authorized personnel only
  • Regular security drills and incident response training exercises

Reporting Security Concerns

If you have any security concerns or would like to report a vulnerability, please contact our security team immediately. We take all reports seriously and will investigate promptly.

Security Team Contact:

Email: security@loparna.com

Data Protection Officer: dpo@loparna.com

We aim to respond to all security reports within 24 hours and provide regular updates throughout our investigation process.